What should I do if I think a senior is being abused or neglected?

The state of Massachusetts now offers a 24-hour, 7-day a week elder abuse hotline that is staffed by a live operator.

Protective Services are services designed to eliminate or alleviate abuse of an elder. Caseworkers work with family and community agencies to form a connection. Elder abuse can include physical, sexual, emotional abuse along with caretaker neglect, financial exploitation and self neglect. Those 60 years and older living in the community are protected under the law.

Helpful services may include: assistance with locating  resources for things such as counseling, housing and legal services, safety planning, family intervention, money management, legal assistance, advocacy, transportation and homemaker services.

Callers can remain anonymous. To report elder abuse call 1-800-922-2275. While the initial intake is centralized, all reports will be referred to local Protective Service Agencies for screening an if indicated investigation and service planning.